Check out our new financial statement builder app

NPS Calculator

Measure customer loyalty, satisfaction, and enthusiasm.

Your calculation result will show up here.

Your NPS is:

What is NPS?

Developed in 2003 by Bain & Company, Net Promoter Score® (NPS) is a customer success metric that measures customer satisfaction and loyalty. Anything over 50 is considered a good NPS, with 70 or higher being excellent. To figure out your NPS, survey customers and see how likely they are to recommend your business on a scale of 0-10. Then, organize responses into Detractors (0-6), Passives (7-8), and Promoters (9-10).

Embed this calculator

Put this calculator on your website to increase visitor engagement and get more social shares!

                            <!--Protoolio Embed-->
                            <div style="border: 1px solid gray;">
                                <div style="background: black; padding-top: 10px; padding-bottom: 10px;"><a
                                        href="https://protoolio.com/" target="_blank"><img
                                            alt="Protoolio logo" height="30"
                                            src="https://protoolio.com/static/media/logo_white.png"
                                            style="margin: 0 auto; display: block;" width="120" /></a></div><iframe
                                    src="https://protoolio.com/nps?embed=true"
                                    style="width: 100%; height: 550px; border: 0;"></iframe>
                            </div><!--End Embed-->

NPS Calculator

Your calculation result will show up here.

Your NPS is:

What is NPS?

Embed this calculator

See additional resources

Financial Statement Bundle