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Terms and Conditions of Use

Last updated February 02, 2024

1. Acceptance of Terms

By accessing and using this website, you agree to comply with and be bound by these terms and conditions. If you do not agree with any part of these terms, please do not use this website.

2. Changes to Terms

We reserve the right to modify or replace these terms at any time. Your continued use of the website following changes constitutes acceptance of those changes.

3. Use of the Website

  • You must be at least 18 years old to use this website.
  • You agree to provide accurate and current information when using the website.
  • You are responsible for maintaining the confidentiality of your account and password.
  • You agree not to use the website for any unlawful purpose or in any way that could damage it or impair its availability.

4. Intellectual Property

a. All content on this website, unless otherwise stated, is the property of Protoolio and is protected by intellectual property laws.
b. You may not reproduce, distribute, modify, or otherwise use any content without the express written consent of Protoolio.
c. If you request a custom calculator through Protoolio, the requested calculator will be hosted on your behalf but is the sole property of Protoolio and we reserve the right to modify or remove the calculator at any time.

5. User-Generated Content

a. Users may submit content to the website. By submitting content, you grant Protoolio a non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media.
b. You represent and warrant that you own or otherwise control all the rights to the content you submit and that the use of your content does not violate these terms.

6. Payment Processing

a. By using our services, you agree to allow us to process payments through the Stripe payment gateway.
b. We do not store or have access to your credit card information. All payment data is securely handled by Stripe. c. You acknowledge and agree that you are responsible for any fees or charges associated with your use of the Stripe payment gateway.

7. Refunds and Cancellations

For subscription products and services:

  • To be eligible for a refund, you must request it within 24 hours of the initial purchase or renewal date.
  • Refunds may be issued in the following circumstances:
    1. Technical issues preventing access to the subscription service
    2. Dissatisfaction with the quality of the service provided
    3. Accidental duplicate purchases
  • Refunds will not be granted for reasons other than those specified above.
  • To request a refund, please contact our customer support team at [email protected] .
  • You will be required to provide proof of purchase and a detailed explanation of the reason for the refund request.
  • Once your request is received and approved, refunds will be processed within three business days.
  • Refunds will be issued via the original payment method used for the purchase, unless otherwise specified.
  • Promotional or discounted subscriptions may not be eligible for refunds unless otherwise specified at the time of purchase.
  • Any disputes or chargebacks initiated by customers will be handled in accordance with Stripe's dispute resolution process.

For non-subscription products and services:

  • All non-subscription sales are final and we do not process refunds except for extenuating circumstances.
  • Any disputes or chargebacks initiated by customers will be handled in accordance with Stripe's dispute resolution process.

8. Privacy Policy

Please refer to our Privacy Policy for information on how we collect, use, and disclose personal information.

9. Limitation of Liability

a. Protoolio is not liable for any direct, indirect, incidental, special, or consequential damages arising out of or in any way connected with the use of this website.
b. Protoolio makes no warranties or representations about the accuracy or completeness of the content on the website.

10. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of New York State. Any disputes relating to these terms and conditions will be subject to the exclusive jurisdiction of the courts of New York State.

11. Contact Information

If you have any questions about these terms and conditions, please contact us at [email protected] .